What to Look for In a Self-Storage Facility

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Your belongings are precious, so when you need a self-storage unit to hold onto them for a bit, you want to make sure that you’re picking a storage company that will ensure your items are taken care of. This can, however, become quite difficult because of how many different storage companies there are these days. How do you narrow down the right fit for you and your belongings?

In today’s blog post, the team at EZ Storage® in Philadelphia is going to go over a few of the things that you want to take into consideration when narrowing down options for your self-storage company. Let’s get started.

Unit Sizes

In order for a storage company to be a good fit for you, they need to be able to hold the particular item that you need stored. While many storage companies will be able to accommodate a few cardboard boxes, boats and RVs are a completely different scenario. For that reason, you’re going to want to have a general idea of how much space you need to store your items. By having this information handy, you can determine which companies are going to be able to provide you with the space that you need and know right off the bat which ones won’t be able to assist you.


One of the most important things to look for in a storage company is the level of security that they enforce at their storage facility. Regardless of what you have tucked away in your unit, you want to feel confident that your items are going to be taken care of and that the unit itself won’t be broken into. Aside from that, it’s always good to know what the rules for individuals entering the facility are.

  • Is there a gate that surrounds the storage facility?
  • Is there a unique code that guests are given?
  • Who is allowed to enter the storage facility?
  • Are there any professionals guarding the area?

These types of questions are not only good to know so that you can find the right fit for you and your belongings, but they can also help put any nerves about storing your items, to rest.

Customer Service

Though the items that are at the storage facility aren’t on your property, they’re still your personal belongings! If you have a difficult time getting into your unit or you have a question that needs answering, you want to know that the staff at your storage facility will assist you. This is your standard customer service, but still incredibly important when determining which storage company you’d like to trust with your belongings.

While you can’t get a thorough idea of what the customer service at a particular company will look like without working with them, you can get an idea of what to expect during your first few impressions with them. Take note of how timely they are at responding to your calls and emails and how cordial their staff is. If you aren’t enjoying working with them during the process of setting up your storage unit, it’s not going to get any better down the road.

Check Reviews

One of the only ways that you can get an idea of the experience that prior clients have had is by looking at the reviews that they’ve left. Any credible business should have plenty of reviews that you can browse to get an idea of what to expect. Before you choose the storage company that you’d like to work with, absolutely take some time to see what their reviews look like and if they’re things that you can live with should you choose to rent a storage unit from this company.

Contact EZ Storage®

When you’re in need of a storage unit in the Philadelphia area, you can count on EZ Storage®. We strive to provide the highest level of customer service and prioritize the condition and maintenance of the storage units on site. If you have questions about the different units that we have available, would like to receive a quote on a particular unit size, or you’d like for us to get your unit set up and ready for you, we’ve can get you taken care of! Contact us today and a member of the EZ Storage® team will be more than happy to assist you.