Question 1

Do I get a lock when I rent a unit?

Accepted Answer

Most EZ Storage locations offer a variety of convenient packing and moving supplies for purchase at our sites, including a selection of locks.

Question 2

What should I use for packing materials?

Accepted Answer

Cardboard boxes, plastic tubs, wrapping paper, plastic wrap, newspaper, bubblewrap, and tissue paper are all common and excellent packing materials that will help keep your belongings safe while moving.

Question 3

What is a standard moving box size?

Accepted Answer

Medium boxes, which typically run 18 x 18 x 15 inches, are the most common moving box. The size is perfect for records, toys, small appliances, office supplies, and most common household items.

Question 4

What box size do I need?

Accepted Answer

To figure out what box size you need, you’ll need to know the dimensions of what you’re trying to pack. Measure the item you’re going to pack at its longest, widest, and tallest points to determine the dimensions of the box that you’ll need.

Question 5

What size box is best for moving books?

Accepted Answer

Books are a lot heavier than you think, which is why it’s a good idea to keep it small when packing. Typically, the best book box is a small one, for instance, a 1.5-cubic-foot box, or even smaller.

Question 6

How big of a moving truck do I need for a 10x10 storage unit?

Accepted Answer

The answer to this question will vary depending on a number of factors, but generally, if you’re looking to fill a 10x10 storage unit, a 15-foot moving truck will likely be the right size for you.

Question 7

Is a pod cheaper than a moving truck?

Accepted Answer

Pods offer a number of benefits when moving, especially for individuals nervous about driving a large vehicle, but they’ll also typically cost a little bit more than a moving truck.

Question 8

How many boxes can fit in a "X"-foot truck?

Accepted Answer

In a 10-foot truck, you’ll be able to fit about 100 medium-sized boxes. For a 16-foot truck, you’ll be able to fit roughly 250 medium-sized boxes. In a 26-foot moving truck, you’ll be able to fit around 500 medium-sized boxes.

Question 9

How big of a moving truck do I need for a 10x15 storage unit?

Accepted Answer

If you’re moving items into a 10x15 storage unit, we’d recommend using a 20-foot moving truck.

Question 10

How big is a professional moving truck?

Accepted Answer

Professional moving trucks will range between 10 and 26-feet long, and will typically hold between 1,000 and 1,6000 cubic feet, and around 5,000 to 7,000 pounds.

Question 11

How much does a storage unit cost?

Accepted Answer

The average price of a storage unit in the US is around $110 per month, though this price will vary depending on location and availability. You can also find great deals for discounts and free months if you do a little bit of research.

Question 12

How can I save space in my college dorm?

Accepted Answer

There are a number of things you can do to save space in your college dorm room, including using multi-use furniture, taking advantage of vertical space and under-the-bed storage, and organizing your closet to guarantee you’re getting the most out of it.

Question 13

How do you store college stuff over the summer?

Accepted Answer

Specific universities may not allow students to store things in their dorms over summer break. If your college or university doesn’t, it’s easy to find a self-storage solution that works for you — and since you’ll only be using it for a few months, it won’t be too expensive.

Question 14

Does EZ Storage offer monthly storage options?

Accepted Answer

Military service can be unpredictable, with a soldier having to leave at a moment’s notice for a new assignment. With our month-to-month storage leases, you don’t have to worry about paying for storage longer than you need, and if you need to rent a storage space at a moment’s notice, we’re here to help.

Question 15

Does EZ Storage offer a military discount?

Accepted Answer

EZ Storage is proud to support our troops and offer affordable and convenient storage when they need it most. Active military personnel receive a 10 percent monthly discount on their storage units.

Question 16

What type of security features does EZ Storage offer for my belongings?

Accepted Answer

We want you to feel confident that your belongings are safe and sound while you’re serving your country. Our facilities offer state-of-the-art security features, including 24/7 video surveillance, computer-controlled gate access, and well-lit facilities.

Question 17

Can I store my car in a storage unit while I'm deployed?

Accepted Answer

Yes. EZ Storage offers a variety of storage options for cars, trucks, RVs, boats, and more. You can find more information about our vehicle storage options on our Vehicle Storage Page.

Question 18

Do you have any move-in specials?

Accepted Answer

EZ Storage periodically offers specials and deals for individuals looking to move into a storage unit. You can check out the latest offers on our location-specific pages.

Question 19

How much does it cost to keep a car in storage?

Accepted Answer

The average cost to store a car or RV will vary depending on location, but it typically ranges between $45 to $450 a month. If you’re planning on renting a climate controlled unit, these prices will be slightly increased.

Question 20

Can you store a vehicle in a storage unit?

Accepted Answer

Absolutely. Many storage units provide an indoor storage space for cars and other vehicles that are similar to a garage.

Question 21

What size storage unit will fit a car/trailer/RV/motorcycle?

Accepted Answer

Typically, a 20-foot vehicle storage unit will accommodate standard-sized trucks, cars, and motorcycles. Larger vehicles, including large trailers and RVs, will often need a 50-foot unit or outdoor parking.

Question 22

How do I keep my car battery from dying while in storage?

Accepted Answer

The best thing to do is to start your car once a week and let it run for about ten minutes. A short drive around the block can help as well, providing just enough energy to recharge the battery.

Question 23

Is it better to store a car with a full tank of gas or empty?

Accepted Answer

Ideally, your gas tank should be completely full when you’re putting it into storage. An empty or low gas tank can create condensation within the tank that can eventually lead to rust.

Question 24

Should I disconnect my car battery when storing?

Accepted Answer

If you’re storing your vehicle for a long time, it’s a good idea to disconnect at least the negative terminal from your car battery. This will help to prevent unnecessary battery drain.

Question 25

How do you jack up a car for long term storage?

Accepted Answer

Slip a piece of plywood under the stand of your jack to stop it from sinking into the asphalt or staining the floor. Four jacks should be placed beneath the car and then jacked up to raise the vehicle.

Question 26

What is climate-controlled storage?

Accepted Answer

Climate-controlled storage is a type of storage that’s meant to keep your belongings at a particular temperature all year round. Through heating and cooling methods, a climate-controlled storage unit makes sure that your sensitive or fragile items aren’t damaged by extreme heat or cold.

Question 27

What temperature is climate-controlled storage kept at?

Accepted Answer

Typically, the temperature in a climate-controlled storage unit will be kept between 65 degrees and 75 degrees Fahrenheit.

Question 28

Is it worth getting a climate controlled storage unit?

Accepted Answer

A climate controlled storage unit will typically be more expensive than a regular unit, but if you’re putting items into storage that might be affected by temperature changes, then the investment is well worth it.

Question 29

What does climate control mean for storage units?

Accepted Answer

Climate control for storage units means the storage conditions are specifically designed to maintain steady temperatures and humidity levels, with the goal of keeping your items and goods in the best possible condition.

Question 30

What should you not store in a storage unit?

Accepted Answer

A good storage unit is secure and will keep your goods in excellent condition. That said, you still might not want to put any priceless items or heirlooms into storage, simply because it might give you peace of mind to store them at your home.

Question 31

Is climate-controlled storage more expensive?

Accepted Answer

Typically, climate-controlled storage will cost around 25% to 50% more than a standard storage unit of the same size, depending on location and unit size.

Question 32

What is commercial storage?

Accepted Answer

Commercial storage is the storage of goods, merchandise, equipment, or materials in an enclosed space or building that isn’t a warehouse.

Question 33

Can you use a storage unit as a warehouse?

Accepted Answer

Warehouse spaces are usually situated in industrial areas, while storage units are more commonly found in central, urban locations. Although you can store your business inventory in a storage unit, you typically can’t sell directly from it, unlike with a warehouse space.

Question 34

Is a storage unit considered commercial?

Accepted Answer

A storage unit will generally be considered commercial space, though this can vary depending on location. For more information, reach out to your storage unit provider for a precise classification.

Question 35

Is self-storage commercial or industrial?

Accepted Answer

When it comes to zoning, self-storage space will generally be considered commercial space, though this can vary depending on the location of the unit and on a state-by-state basis.

Question 36

What is a business storage unit?

Accepted Answer

A business storage unit is a space where businesses of any size can store inventory, documents, equipment and vehicles, office supplies, and anything else that you might have trouble storing on-site. Some business storage units can even be converted into office space for administrative or other purposes.

Question 37

What are the benefits of commercial storage?

Accepted Answer

Commercial storage offers a wide range of benefits, depending on your business’s specific needs. In general, it provides enhanced security, climate-controlled environments for delicate items, improved organization, more room for retail or office use, and a convenient way to store seasonal inventory when it’s not needed.

Question 38

How many self storage units are there in the United States?

Accepted Answer

As of 2026, there are more than 50,000 self-storage facilities across the country. Although the precise number of individual units is hard to determine, estimates place the total well above 20 million, with the industry encompassing over 2.1 billion square feet of storage space.

Question 39

How many people rent self-storage units every year?

Accepted Answer

Rates vary from year to year, but in general, about 10.6 percent of US households rent personal storage space every year.

Question 40

How do I know what size storage unit I need?

Accepted Answer

There are a few rules of thumb to consider. A 5x5 storage unit, for instance, is the size of a small closet, and it’s mostly ideal for boxes. Move up to a 5x10 unit, and you’ll likely be able to fit in a piece of furniture or two. Once you’ve reached a 10x10 unit, you’ll have the space of a small bedroom that can house the contents of a small one-bedroom apartment.

Question 41

What size storage unit do I need to fit a car?

Accepted Answer

Smaller cars might fit in a 10x15 storage unit, but for most models a 10x20 storage unit will provide the best fit. Some larger vehicles might even require a larger storage unit, which is why it’s important to carefully measure your vehicle before selecting a storage unit.

Question 42

What size storage unit do I need to fit a motorcycle?

Accepted Answer

Most motorcycles will fit comfortably in a 5x10 storage unit, with a little extra room left over to store gear like helmets, gloves, and jackets.

Question 43

How do I pay my bill online?

Accepted Answer

Paying your bill online is quick and easy! First, click here, select "My Account" on the top right corner of the page, and select your storage location from the dropdown menu. From there, you’ll be guided through the payment process. To complete your payment, you’ll need your lease number and gate access code (numbers only, no symbols). You’ll also be prompted to enter an email address and create a password. Once your account is set up, future payments are even simpler—just log in using your email and password to access the online bill pay portal.

Question 44

How do I set up recurring billing for my account?

Accepted Answer

You can set up recurring billing through the payment portal, or by calling or visiting your storage location and providing your credit card information. A manager will be happy to assist you. Setting up recurring billing is the best way to avoid late fees and help ensure your payments are always made on time without any issues.

Question 45

Do you offer insurance?

Accepted Answer

For your convenience, EZ Storage offers contact information to a provider of Customer Storage Insurance. Contact the expert staff at your location for more information on insurance options.

Question 46

What kind of security do you have?

Accepted Answer

EZ Storage uses state-of-the-art security measures to help keep your belongings safe. Our gated facilities are built with durable masonry and steel construction and include coded access, 24/7 video surveillance, and well-lit premises. Many locations also offer individual door alarms on each unit, along with the added convenience and oversight of on-site resident managers.

Question 47

Can anyone just drive onto the property or do you need an access code?

Accepted Answer

An access code is required in order to enter the property. Make sure to keep your individual access code in a safe place.

Question 48

How do I cancel my reservation?

Accepted Answer

To cancel your reservation, please contact the manager at your location. For the phone number and email address, visit our contact page.

Question 49

How do I move out?

Accepted Answer

You must give notice in person, by phone, via email or by mail, by the 20th day of the month you will move out. If you do not give notice by the 20th, the lease is automatically renewed at the current rate for another month and you will have to pay for another month’s rent.

Question 50

What is Climate Control?

Accepted Answer

Climate controlled units protect your valuables, antiques, textiles, wood, leather, and other sensitive items from extreme temperature fluctuations such as the kind which occur in regular units. These units maintain a temperature of 65 degrees to 75 degrees all year round regardless of the season, and help guard your items against humidity, dust, and pests.

Question 51

What is Drive-Up Access?

Accepted Answer

EZ Storage offers convenient drive-up access to units, which means that you can drive your vehicle onto the property and directly up to the unit door.

Question 52

What is the difference between office hours and gate hours?

Accepted Answer

Office hours refer to the times when the on-site office is open and staffed by managers—select your location to view specific office hours. Gate hours are the times when you can access your unit, typically 365 days a year—select your location to see your facility’s access hours.

Question 53

Can I transfer to a different unit size after I already moved into my current unit?

Accepted Answer

Yes. If a different unit size is available, you may transfer at any time. See your site manager for availability.

Question 54

What are the hours I am able to access my unit?

Accepted Answer

Access hours vary by location. Please select your location to see its access hours.

Question 55

What are the lease terms?

Accepted Answer

Our lease is a month to month lease that renews on the 21st of the month if a move out notice is not given. Rent is due on the 1st day of each month. A late fee of 10% of the rent due will be charged if the account is 10 days past due.

Question 56

Do you offer the convenience of a long term lease?

Accepted Answer

For your convenience, you are able to pre-pay for 12 months (1 year), and as a thank you we will give your 13 month FREE! At EZ Storage we understand that circumstances change, so you get to have it both ways: you may pre-pay for as long as you need, while still reserving the option to vacate at your convenience and be refunded any outstanding credit on your account without penalty.

Question 57

What if I am late making my payments?

Accepted Answer

Rent is due on the 1st of each month. We do not send out notices of rents due. A late fee of 10% of the rent due will be charged if your account is 10 days past due. We may put a lock on the unit until payment has been made.

Question 58

How long does it take after my account becomes delinquent for my belongings to be auctioned?

Accepted Answer

Once your account is over two months delinquent, we will initiate auction procedures. Contact your site manager to discuss your account.

Question 59

Is my initial monthly rent rate guaranteed not to change for as long as I rent this storage unit?

Accepted Answer

EZ Storage reserves the right to adjust monthly rent during your stay with us, and will notify you by mail of an upcoming change in order to ensure that you will have sufficient time to plan accordingly.

Question 60

What are the payment terms?

Accepted Answer

Rent is due on the 1st day of each month. Payable by cash, check, money order or most major credit cards. Recurring payment on credit or on line payments are a convenient option we offer.

Question 61

Do you accept credit cards?

Accepted Answer

We accept most major credit cards such as Visa, MasterCard, Discover, and American Express.

Self-Storage FAQ

EZ Storage General Info

Packing Supply Questions

Moving Truck Questions

Student Storage Questions

Military Storage Questions

Vehicle Storage Questions

Climate Controlled Questions

Business Storage Questions

Personal Storage Questions

Unit Size Questions